Loading of Meals onto Aircraft
Helping cabin crew to serve meals more smoothly
The inflight meals that have been prepared and cooked in our kitchens are transported to the aircraft by catering trucks, along with all the other items required for inflight service (snacks, alcoholic and non-alcoholic drinks, tableware and so on) and inflight shopping products. Transporting and handing everything over to the cabin crew is the job of our Loading Group. This is not simply a delivery service. Our meticulous loading and handover service helps the cabin crew to serve meals to passengers smoothly.
The inflight meals and other items prepared by each section are gathered by the Loading Group. After the quantity and quality of each item have been checked, everything is loaded into catering trucks, and taken to the aircraft’s galley (kitchen). After loading is complete, there is a detailed handover to explain the menu and quantities of meals to the cabin crew.
It may seem that the main work of loading takes place in the airport, but the careful checking by the Loading Group before departure is vital to ensure the high quality of our service.
The Flight Manager gets passenger numbers and departure and arrival information from the airlines, and makes arrangements with each section of the factory based on that information. Another important part of the Flight Manager's job is coordinating with airline staff about last-minute changes to the passenger list, and arrangements for passengers with special dietary requirements.